How can we help you?
One of the most important parts of ecommerce is the ability to process incoming orders. With Volusion, you have a comprehensive order processing system to handle as many orders as you need.
For more information on order confirmation emails and all other emails your store sends automatically, see this article.
In some cases, you may need to contact all customers who purchased a particular product to deliver a security alert or request a recall. You can run a simple query to collect the email addresses of all affected customers by following these steps:
Volusion offers a number of default statuses you can select for your orders:
By default, your store is programmed to send automatic email notifications to you and your customers at specific times. Below is a comprehensive list of email notifications and events that are sent from your store:
If you accept credit cards as a form of payment on your website, you know that the risk of fraud is always present. But there are a few things you can do to protect yourself and your business from would-be scammers.
ShipStation is a web-based shipping solution that streamlines the order fulfillment process for online retailers.
When orders start coming in to your store, you can process them in 5 easy steps. Step 1 Go to Orders > Process Orders and click the Order ID you want to process.
Reviewing your orders daily and looking for potential fraudsters can be a very time-consuming part of running an online business.