Admin Access Rules

When adding administrator accounts to your store, you have the ability to fine-tune individual administrator access rules. This can be useful if you have administrators who only work on a single portion of your website, designers who only need access to your template files, cashiers who only need access to create new orders, etc. You can edit administrator access permissions by going to Customers > Administrators, clicking the ID number of the administrator account you want to edit, and clicking Edit Cust # Access Rules below the Access Key value.


By default, your store has a primary administrator account – known as the Super Admin – which is typically assigned Customer ID #1 within your Customers database table. The Super Admin has access to every portion of your store.

Note that customer accounts can only be granted administrator access by a Super Admin.

Database Tables

Products Ability to view / edit Products, Options, Option Categories, Warehouses, and In-Stock Requests.
Product_Keys Ability to view / edit Product Keys and Product Key Distribution.
Discounts Ability to view / edit Coupons / Discounts.
GiftCards Ability to view / edit Gift Certificates.
Customers Ability to view / edit Customers Accounts (non-Administrator accounts), including customer passwords. This Access Key is also a prerequisite for the following Access Keys: CRM System, Accounts, Administrators, Affiliates, and LoginAsCustomer.
LoginAsCustomer Ability to login as a customer.
Reviews Ability to view / edit Customer Reviews.
Affiliates Ability to view / edit Affiliates (system settings) and Affiliate Stats.
ConfigSetup Ability to view / edit Config Variables, Company, SEO and Product Display Settings.
PaymentMethods Ability to view / edit settings on the Payment page. This Access Key is also a prerequisite for the Credit / Debit Cards Access Key.
Vendors Ability to view / edit Vendors.
POs Ability to view / edit Purchase Orders.
Orders Ability to view / edit Orders, Phone Orders, Recurring Billing, Returns / RMAs and Abandoned/Live Carts. Allows the use of the Point of Sale system. This Access Key is also a prerequisite for the Credit / Debit Cards Access Key.
Credit / Debit Cards Ability to view/complete Credit / Debit Card / eCheck details of an Order. Note that due to PCI/CISP compliance regulations, no administrator will ever have access to view a customer's full credit card number.
Articles Ability to view / edit articles (Site Content) and the Knowledge Base.
Newsletters Ability to view / edit Newsletters.
Categories Ability to view / edit Categories (including subcategories).
Specials Ability to view / edit Nav Menu Promotions.


Admin Area Sections

Import Ability to use Data Import tool.
Export Ability to use Data Export tool. This Access Key is also a prerequisite for the API Access Key.
AdminHistory Ability to view Admin History table.
File Editor Ability to view / edit Templates, Custom Fields, IP Firewall and File Editor. The File Editor give access to change website colors and edit HTML and CSS files. This Access Key is also a prerequisite for the BrandingImages (Logos) Access Key.
Inventory Ability to prepare shipments and receiving at Receiving and view / edit Search Terms.
Locations Ability to view / edit Locations (Edit Countries/States/Provices in Shipping) and Currency.
Tax Ability to view / edit tax rates and settings in Tax.
ROITracker Ability to view / edit ROI Tracking.
StoreStats Ability to view/generate reports at Reporting and view graphs/statistics on the Dashboard.
WebsiteDesign Ability to view / edit styles and settings in Navigation Menu.
BrandingImages Ability to view / edit Logos.
Maintenance Ability to open/close the store and use tools in Maintenance.
Administrators Ability to create/edit Administrators and update Access Keys. Note that having the Access Key of Customers gives you the ability to view the Administrators table, but you will not have the ability to open or edit any records until this Administrators Access Key is checked.
Volusion Social Ability to post from the Social page.
Deal of the Day Ability to create/edit deals in Deal of the Day.
Social Store Ability to modify settings in Social Store.
CRM Manager Ability to create/edit settings at CRM System.
API Ability to access/use Volusion API tools.
My Rewards Ability to modify settings at MyRewards.
Release Notes Ability to view Release Notes.

Additional Notes

All administrators have the ability to view the Resources page, but depending on the additional Access Key settings, not all administrators will be able to use the tools available on the Resources page. All administrators are also able to view the Get Help Now, Volusion Blog, and To Do List portions of the Dashboard page.

Specific Cases

In order to perform some tasks within the Admin Area, administrators need multiple Access Keys. For example, to use the general Volusion API Integration Help tools, an administrator needs all of the following Access Keys: Import, Export, API, Administrators, Shipping Methods, Customers, Orders, Products. To use the Google Merchant Center Feed Integration, an administrator needs the Export, API, and Products Access Keys

If you have a situation where an administrator needs to accomplish a task and is blocked by one of their Access Key settings, use the prerequisites listed in the table above to ensure that the individual has all of the access that they need.