VIDEO: Mobile Commerce (2/2): How to Manage Your Store on a Mobile Device

 

Transcript

The Volusion App makes it easy to monitor storefront activity on the go. You can use the app to monitor your orders, track inventory, and view general store activity.

You can download the app for free from the Google Play store or Apple iTunes, depending on your device's operating system.

Once you've launched the app, log in using your store's URL and the credentials for your admin account.  The app remembers information you've entered, allowing you to easily log in to a pre-existing store or admin account in the future.

If you're using an iPhone that supports Touch ID login, you can configure it for use with the Volusion App.

Once you've logged in, the first thing you'll see is the Dashboard. This screen gives a general overview of your store's recent activity, starting with a summary of yours orders and total revenue for that day. You can also choose to view orders from the last week, or the last 90 days, as well as a chart of the relevant data.

Underneath the Summary section, the Top Products area displays the five most commonly-purchased items in your store. The Top Search Terms section shows the 10 most common words or phrases that your customers use to search your storefront.

You can tap Orders to view a list of orders currently in your Admin Area. By default, you'll see all store orders, with the newest on top. You can also filter these results to view a subset of orders with a specific status, such as Shipped, Payment Declined, Backordered, and more.

Tap on an order to view more detailed information. You'll be able to view the address, payment, and tracking information, as well as the individual line items for products and discounts on the order.

Tapping Products will display a quick list of all products in your store. Tap on a product name to see advanced information and the product image.

You can tap Edit in the upper right corner to modify the product's name, price, product code, and description.
Tap More to access low inventory alerts, Admin Area announcements, and additional help with this app.

Whenever you have unread alerts or announcements, the app will display a number in an orange circle near the corresponding menu icon.

To learn more, go to our knowledge base and search "app" to view the full guide.