Currency Settings

Selling online opens your business to shoppers around the world. Depending on where your business and your customers are located, you’ll need to set up the right currency type for your store. When it comes to currency, Volusion speaks many languages.


Configuring Currency

To access your store’s currency settings, log in to your Admin Area and go to Settings > Currency.

By default, your store is pre-configured to use US Dollars. If you want to use the American Dollar as your only currency, there's nothing more you need to do. If you need to use other currency types, you can configure them as follows:

  1. Click Add to open the Add Currency window.
  2. In the Currency Name field, enter the name of the currency as it is to be displayed to customers visiting the store.
  3. In the Currency Symbol field, set the text or symbol that will be used to represent the currency (for example, $).
  4. In the Exchange Rate field, set the numeric value of the currency as it relates to your default currency (for example, if the default is US Dollars and the British Pound is currently worth $1.65 US, simply enter 1.65 into this field).
  5. Check the box marked Default? to make this currency the default currency type for the store.
  6. Click Save.

Once you're finished, your new currency should be applied to your store.

Configuring Multiple Currencies

Your storefront can display multiple currency types and then collect payments based on the default currency configured for your store.

For example, if you're based in the United Kingdom but also sell products to markets in other parts of Europe, you'll want to enable British Pounds (the primary currency) but also allow customers to view the cost of products in Euros. You'll configure your settings as follows:

Setting Up Rates

  1. Go to Settings > Currency.
  2. Click Edit next to US Dollar.
  3. Change the Currency Name to British Pounds and enter the currency symbol and rate as needed.
  4. Click Save to overwrite the US Dollar settings with the new settings for British Pounds.
  5. Click Add to create an additional currency for the Euro.
  6. Enter the appropriate currency name, symbol, and exchange rate.
  7. Make sure the Default setting is deselected and click Save.

If you want to configure your store to display product prices in multiple currencies, you'll need to add a custom HTML tag to your store's template. Note that this procedure requires some knowledge of HTML.

Setting Up the Exchange Rate Menu

  1. Go to Design File Editor.
  2. Click the Template_X.html link (where "X" is the template number configured for the store).
  3. Insert the following code into an appropriate location of their store template:

<div id="DropDown_Currency"> </div>

  1. This HTML tag will generate a dropdown menu on your storefront allowing customers to manually select the currency in which they want to see prices.

As mentioned above, you can allow customers to view their products priced with different currency exchange rates. However, your store will only charge customers based on the currency configured as the default.

Currency Advanced Mode

All currency settings can be accessed and configured using the Volusion Currency page. However, you may want to view or configure currency settings within the Currency table page. Click Advanced Edit to access the currency settings within the advanced table view.

You can add, delete, or modify currency settings by clicking on a currency type's ID. The following table shows the fields displayed in this mode:

Exchange Rates

ID This field is an auto-assigned number used to identify the currency type.
Currency This field is the label by which the currency type will be identified with in the Volusion store front.
Symbol This is the symbol used to represent the currency type from within the Volusion store front. International merchants should use HTML character codes so that the symbol appears properly in most major web browsers worldwide.
Exchange Rate This is the numerical rate at which the currency type stands against the deault currency.
Is Default Checking this box makes the currency the default currency type for the store. Note that users can set more than one default.
PayPal Currency Code For the purpose of identifying currency types to PayPal's system, this field is automatically configured based on currency type (the default is USD). Users can specify US Dollar (USD), Australian Dollar (AUD), British Pound (GBP), Euro (EUR), Canadian Dollar (CAD) or Japanese Yen (JPY).

Special Settings and Tips

Managing Currency Exchange Rates

If you want to display different currency rates to your customers, it is important to note that there is no automated way for the system to update the exchange rates for different currencies. Currency rates must be updated manually.

To receive accurate quotes on various currency exchange rates, Volusion recommends using This site provides real-time exchange rate data that you can use to configure currency rates for your store.

Configuring More Than One Default Currency

You can define more than one default currency, but the software will only use a single default currency at a time. In the case of multiple currencies defined as default, the system will use the first default currency configured in the database, based on the currency ID (ER_ID field). For example: If currency 101 and currency 102 are both set as default, currency 101 will be seen as the active default.


Whether you're dealing in one currency or multiple currencies, Volusion provides tools to enable you to configure these settings quickly and easily.