One of the many useful features of the Volusion system is the built-in Customer Relationship Manager, or CRM.
With the Volusion CRM, you can use your store to manage incoming email correspondence between you, your customers, suppliers, vendors, and more. For more information, see CRM (Customer Relationship Management) System.
In order to use your store's CRM, you must assign at least one email account to your CRM using the POP3 Settings tab at Customers > CRM System. You can configure a maximum of 10 (ten) POP email accounts for use with your store's CRM.
Note that the CRM System is not an available feature for Mini or Plus hosting plans.
The CRM is essentially a robust webmail client. Note that when configuring one or more email addresses with the CRM, any account entered into the CRM's POP3 Settings page should not be accessed from any source other than the CRM. Doing so may cause discrepancies in the way that email is delivered to the CRM.