How to Get Started With Your Volusion Accounts

Your Volusion store comes with an abundance of powerful tools and resources, so it’s important that you take a few minutes to learn your way around.

You’ll use two different sets of credentials to log in and manage your Volusion store; one for MyVolusion, where you’ll manage your business relationship with Volusion, and one for your Admin Area, where you’ll set up and manage your storefront.

Getting to Know Your Admin Area

Your store Admin Area is where you’ll set up products, process orders, communicate with customers, and more. When your Volusion store order is processed, you’ll receive an email titled “Welcome to your Volusion online store” that contains your Admin Area URL. Be sure to bookmark the URL so you can easily access your Admin Area later. 

You’ll be prompted to change your password the first time you log in. Make sure you choose a secure password that‘s easy to remember. Due to PCI (Payment Card Industry) security standards, you’ll be required to change your password every 90 days. You’ll receive a reminder in your Admin Area when it’s time to change it.

Getting to Know MyVolusion

Your MyVolusion account is created when you complete the process of purchasing your store plan. This is where you’ll manage your account with Volusion – view your billing history and payment information, communicate with Volusion through Support tickets, and more.

To log in to your MyVolusion account, visit http://my.volusion.com.

When you first log in, you’ll need to select and answer a secret question that will be used to verify your identity any time you contact Volusion Support for assistance with your account. Be sure to choose a question that only you can answer, and that’s easy for you to remember.

Need more info?

See Password Management FAQ for more details about your two logins.